Job Information
Stratasys Channel Operations Administrator in Eden Prairie, Minnesota
Channel Operations Administrator
Location:
Eden Prairie, MN, US
Job ID: 53647
Category: Administration
Stratasys is a world leader in 3D printing!
Stratasys is leading the global shift to additive manufacturing with innovative 3D printing solutions for industries such as aerospace, automotive, consumer products and healthcare. Through smart and connected 3D printers, polymer materials, a software ecosystem, and parts on demand, Stratasys solutions deliver competitive advantages at every stage in the product value chain. The world’s leading organizations turn to Stratasys to transform product design, bring agility to manufacturing and supply chains, and improve patient care.
The Channel Operations Administrator is responsible for managing and optimizing the operational aspects of our Channel Partners to ensure smooth and efficient execution and communication of channel initiatives.
What you will be doing:
Channel Partner Management :
Develop and maintain strong relationships with channel partners, serving as the primary point of contact to facilitate effective communication and collaboration.
Training administration:
New Hire Onboarding: Lead onboarding introductions, internal set-up along with onboarding kit, introduction call with new Partner contacts, periodic check-ins with new contacts (2 weeks, 6 weeks, 3 months, 6 months)
Coordinate Channel Sales, Product Management and Business Unit training calendar, distribution list, and pre, post communications with Partners.
Facilitate Partner contracts / Statement of Work and amendment drafts, tracking and docusign execution.
Coordinate quarterly business planning process from team collaboration to data, powerpoints, meetings and follow-up actions.
Coordinate Partner events, such as Partner Advisory Council, Seller & AE Forum, and all regional Americas webinars.
Program Implementation
Coordinate the implementation of channel programs, ensuring all partners are aligned with organizational goals, program requirements, and timelines
Coordinate a regular cadence of PartnerFirst emails with our Partner distribution list.
Operational Support
Provide day-to-day operational support to channel partners, addressing and resolving any issues that arise to maintain high levels of partner satisfaction.
Roster maintenance (quarterly) for all Partners; also validating that updates are made in our platforms (MyStratasys.com, Stratasys Academy, Saleforce.com)
Create Purchase Requisitions, follow POs and invoice payments; communicate with vendor(s) and Accounts Payable.
Data Analysis and Reporting
Partner First Program tracking: Collect, analyze, and report on channel performance metrics, providing insights and recommendations to improve channel strategies and operations
Stratasys Academy Training Platform reporting connection with Partner Management.
Total Advantage Program tracking and alignment with FP&A for payments.
Partner + Customer Feedback Integration
- Gather and incorporate feedback from channel partners and customers to continually refine and improve channel programs and strategies.
Must have for this role:
Associate degree or work experience equivalent
1-2 years administrative support (Preferably Sales and Marketing)
1-3 years’ experience utilizing the MS office suite in essential duties
Nice to have:
Salesforce or other CRM Experience
Experience with facilitating or coordinating presentations/virtual meetings
Experience in leading small groups and presentations
Travel required: 5% or less
What you will be part of:
Company Overview - https://www.stratasys.com/en/about-us/history/
Our Culture and Values - https://www.stratasys.com/en/about-us/culture/
Our Sustainability “3D Printing a Better Tomorrow” - https://www.stratasys.com/en/about-us/sustainability/
Our Locations - https://www.stratasys.com/en/contact-us/office-locations/
Check out our Video - https://www.youtube.com/watch?v=6wmDfmt2bNI
To perform this job successfully , an individual must be able to perform each essential duty satisfactorily. Stratasys will provide reasonable accommodations for qualified individuals with disabilities. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Stratasys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their protected Veteran or disabled status and will not be discriminated against for their race, color, religion, sex, age, disability, military status, or national origin or any other characteristic protected under federal, state, or applicable local law. Please view Equal Employment Opportunity Posters provided by OFCCP here (http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) .